Workplace diversity management is broadly defined as the systematic and planned commitment by the organization to recruit, reward and promote a heterogeneous mix of employees bagshaw, 2004. Employers that follow the law and celebrate employee rights can become known as a diverse workplaces. The employment of pwds has institutional and managerial implications for equitable opportunities, social mobility, and workplace diversity. The study therefore recommends that workplace diversity management practices should be developed bring together the work experience of the old and the technological capabilities of the young to improve employee performance.
The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Josh greenberg workplace diversity refers to the variety of differences between people in an organization. Unintended negative effects of diversity management. Elements of culture, such as language and dress, may clash with established norms within a workplace, giving rise to resentment and mistrust. The top 10 economic facts of diversity in the workplace. We are live in an increasingly multicultural society. The study also sought to determine the effect of education diversity, ethnic diversity, gender diversity and age diversity on employee performance in the banking industry in kenya. A descriptive research design was used in this research. In addition, organizations, in cluding many we contacted during this project, are reluctant to share their experiences or data, given the legal climate and the potential for litigation. Effects of diversity on business performance cause it raises sensitive issues that are difficult to discuss. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002.
But even today, although it has become part of the. It identified and highlighted the various prospects and challenges of wpd. Thomas harvard university o 2001 by cornell university. This study focuses on the effect of diversity along the dimensions of age, race, ethnicity, and gender. Thus, it becomes relevant to investigate related issues, particularly, issues that affect the employees satisfaction. Although many other dimensions might be relevant in the workplace, these dimensions are socially salient, measured in our dataset, and the target of persistent public debate and public policy. Pdf the effects of work force diversity on employee performance. What are some ways that diversity can impact the workplace. Explore the required tools for managing workplace diversity. Apr 25, 2019 gender diversity in the workplace is becoming a major factor in many ways. Pdf effects of workforce diversity on employees performance in. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization.
The purpose of this study is to shed light on the current. The positive effects of gender diversity in the workplace. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. Lets look at the top 10 economic benefits of workplace diversity. This research thematically analyzes the definitions of diversity in management literature to determine. Faculty of health sciences, durban university of technology kev words abstract. The advantages and disadvantages of diversity in the workplace must be carefully managed for the results to be successful. And last, diversity also has clear implications on the communication processes within a group or organization, i.
What are the benefits of diversity in the workplace. Third, a diverse organizational workforce is a symbol of equality. Over the past two decades, as scholars have sought to quantify the economic effects of workplace diversity, a growing body of research has emerged. The primary consideration of this article is the effects of diversity on student learning, as indicated by measures of academic achievement, although other effects of diversity also will be considered. The heterogeneous effects of workforce diversity on productivity, wages and profits we estimate the impact of workforce diversity on productivity, wages and productivitywage gaps i.
The workforce diversity emerged mainly to further the availability equal opportunities in the workplace. There are many positive aspects to diversity in the workplace, such as exchange of. Therefore, the paper presents the critical issues currently impacting on wpd in modern day organisations. The effects of workforce diversity towards the employee performance in a organization iii declaration we hereby declare that. Diversity and its impact on organizational performance scielo. Cultural diversity has increased in workplaces as companies have expanded globally. This is hard to achieve when employees belonging to the same culture are asked to. Findings, robust to a large set of covariates, specifications and econometric issues. Harnessing demographic differences in organizations. Building on the empirical research, the air force case.
However, workplace diversity offers many positives for employers and employees. Pdf prospects and challenges of workplace diversity in. There is no laid down strategies to deal with diversity management problems language barrier and discrimination is one of the challenging aspects in the ser vices department of the company. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of perspectives. Looking at how leaders, managers and nonmanagerial employees view diversity, it. This study assesses the quality of corporate disclosure on disability issues by firms in the united kingdom, as a stepping stone for mainstreaming integration of pwds into labor markets under the scope of.
The effects of cultural diversity in the workplace. The concept of diversity diversity in the workplace is growing faster than we can address its concomitantissues. Successful management of diversity in the workplace for the organizat ion to carry out diversity training on its own. Pdf workforce diversity has been identified as one of the strategic capabilities that will add value to the organizations over their competition. Superior diversity leadership can also improve mission readiness by delivering greater teamwork and morale. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Few studies have examined this relationship for firms outside the united states, particularly in asian countries. Others have distinguished among the effects of diversity depending on whether differences are cultural cox, 1993. Constantchangesinafirmscultureandinpeoples personal beliefs force the workplace to deal with the concept and issue of diversity.
The telecom company used an approach to actively foster diversity, circulating brochures, intranet sites, and posters to cultivate diversity awareness. Ever since john kennedy was the president of the united states, the concept of workplace discrimination, and the flip side of that coin which is workplace diversity, has been a common issue. Businesses should prioritize hiring diverse employees because of the many great things associated with it. Benefits, challenges, and the required managerial tools 3 where every member must listen and have the chance to speak, are good ways to create dialogues. West5 1aston business school, aston university, birmingham, u. The impact of workplace diversity on organisations core. Diversity in this study embraces all forms of diversity with special attention to cultural diversity in order to best understand the challenges and opportunities of a diverse workforce. Pdf the effects of cultural diversity in the workplace semantic. Diversity can provide unique perspectives, but it may take time for revenue and productivity increases to arrive. Individuals from diverse backgrounds can offer a selection of different talents, skills, and experiences, that may be of benefit to the organization and their work performance. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of.
Effects of cultural diversity intentional cultivation of communication among the workforce for intercultural relationships fosters productive work environments and creates opportunities for business. The impact of a diverse workforce on an organization. For example, a trainee might set a goal to challenge. It also included diversity in its mission statement and held annual diversity training seminars. It describes the complex physical, sociological or. Stewart, 2006 that concentrated on taskrelated team outcomes, this study aims to expose the effects of diversity on both social and taskrelated outcomes.
The effects of cultural diversity in the workplace clute journals. The effects of workforce diversity towards the employee performance in a organization xvi preface in today. Impact of diversity and inclusion within organisations. The current study examines the potential barriers to workplace diversity and suggests strategies to enhance workplace diversity and inclusiveness. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. Impact of workplace diversity society of interdisciplinary business. Managing employee heterogeneity is more important and. The main objective of this study was to determine the effect of work diversity on employee performance in the banking industry in kenya.
Managing diversity is a key component of effective people management in the workplace black enterprise 2001. It is a misconception, though, to believe that diversity will always make for a better workplace. Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. Workplace diversity should be one of the top things businesses today should address. However, if leaders can reverse diversitys negative effects on workgroup processes, diversity in work teams can lead to greater creativity and innovation. According to the book managing diversity by gardenswartz and rowe 1998, using affirmative action alone in todays economic situation is no longer an acceptable management style. Gender diversity in the workplace is becoming a major factor in many ways. This study analyzes the effects of gender diversity in management on organizational performance using korea workplace panel survey data for 2005, 2007, and 2009. An introduction to culture and diversity in the workplace 2. The positive effects of diversity in the workplace have been well documented. The results revealed that diversity in the workplace enhances the critical thinking, problemsolving, and employee professional skills. Cultural diversity in the workplace has grown as a trend over the passage of time with the increase of globalization in the world.
Intended learning outcomes after completing this chapter, readers will have a clear understanding of religious aspects of diversity in the workplace, both state and private sector. In line with research in workplace demography joshi et al. Leadership success in the 21st century involves the ability to have intercultural competence. However, the association between age diversity and employee performance was insignificant. In this way, diversity is a key ingredient to growing a strong and inclusive economy thats built to last. The diversity of the workforce in this country is very creditable as we can see people in the society are. The heterogeneous effects of workforce diversity on. Workplace diversity despite having numerous benefits does have its flaws.
Findings also indicate the type of diversity matters. Many initiatives stop before they can be successful because there is a lack of patience with this process. Having a mix of cultures, ethnicities and ages in the workplace can bring a. On an institutional level, student diversity is expected to affect the recruitment and retention of minority students. These effects persisted even when outcomes were measured eight months after training. Under title vii of the civil rights act of 1964, employees have the right to be treated fairly at work in terms of age, race, gender, abilities and wages. Collectively, it suggests that diverse work environments boost profitability, culture, and public perception. The effects of diversity perspectives on work group processes and outcomes robin j. Results indicate diversity leads to greater goal ambiguity and declines in employee job satisfaction. Jul 24, 2019 the positive effects of diversity in the workplace have been well documented.
Study the views of various companies regarding the choice and implementation of workplace diversity. Benefits, challenges, and the required managerial tools 2 advantages. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Pdf the effects of cultural diversity in the workplace.
717 159 1052 1004 845 805 1498 737 460 1536 1164 815 678 1553 686 675 145 1559 423 849 727 685 1573 626 1288 759 153 700 242 1387 567 885 1437 1358 206 916 37 901 790 168 1134 178 111 372